“Thank you for the prompt service that you and the crew from CLAUSER TREE Service provided to us this week to clear a maple tree from our property that fell during a violent storm on Tuesday, June 10th. Of all of the companies that we contacted, you were one of only two companies who returned our call and the only one to promptly make an onsite visit and give us a proposal.
An unsolicited proposal from a competitor canvassing our neighborhood the following day was consistent with yours. We appreciate your willingness to reevaluate your work crew’s schedule to complete the tree removal late Thursday. Because you were able to do so, the electrical power could be restored shortly after your crew’s work was completed to not only all of our neighbors who were inconvenienced by a two day long power outage but to us as well. Had your crew not been able to get to us late yesterday, we, at least, would still be without electrical power today.
We especially want to compliment the crew that was assigned to us. It was undoubtedly a long, tiring day for each of them. Despite that, they were tireless workers, who, in carrying out their primary task, nevertheless exercised care to avoid further disrupting our phone, electrical, and cable service lines that also fell on Tuesday night. Each crew member was professional in his approach to the job.
Should we be in further need of tree or landscaping service, we would definitely request a proposal from CLAUSER and furthermore, would recommend CLAUSER’S service without qualification.”